Not always. For a minor fender bender with no injuries and minimal damage, many drivers can exchange information, document the scene, and file a claim without calling police. But there are situations where calling law enforcement (or at least reporting the crash) is the safer move—and sometimes the legal requirement.
Call 911 or the non-emergency line if anyone is hurt (even if symptoms seem minor), if the other driver appears impaired, or if vehicles are blocking traffic and can’t be moved safely. You should also call if there’s a dispute about what happened, if the other driver won’t share insurance/ID, if there’s suspected fraud, or if significant property damage occurred (to vehicles, fences, signs, or buildings).
If both drivers are calm, the cars are drivable and safely out of the roadway, there are no injuries, and everyone cooperates in exchanging details, a police response may not be necessary. Still, some cities won’t dispatch officers to very minor crashes, which makes documentation on your end even more important.
Move to a safe spot if possible, turn on hazards, and exchange names, contact info, driver’s license numbers, license plates, and insurance details. Take clear photos of damage, both vehicles, the surrounding area, and any relevant road signs or skid marks. If there are witnesses, ask for names and phone numbers. Then notify your insurer promptly.
Some states require reporting a crash above certain damage thresholds or whenever injuries occur. If you’re unsure, it’s usually better to report than to guess. For a practical checklist on deciding when to call and what to collect at the scene, see this fender bender guide.
If the repair cost could exceed your deductible or the other driver may be at fault, filing helps protect you and creates a record. If you’re unsure, you can often report the incident to your insurer without immediately starting repairs.
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